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Privacy policy

Environ Property Services Ltd is the data controller and is committed to complying with our legal responsibilities under data protection law. We take your privacy seriously and will ensure your personal information is kept secure. We encourage you to read this policy before using our services. When we collect, use, share, retain or do anything else with your personal information (known collectively as ‘processing’) we are regulated under the General Data Protection Regulation (GDPR) and are responsible as ‘controller’ of your information. This policy applies to personal and other information that we hold about our customers, either regular contract customers or general customers and explains:

What information we collect and why we collect it; How we use the information we collect;

How to access the information we hold about you. This Privacy Notice may vary from time to time so please check it regularly.

Information we collect

In order to provide the best service to our customers, we may collect and process the following data: The information you provide when calling our services, emailing us or making a website enquiry. This may include your name, address, email, telephone number and any site access codes and purpose of using our services. Information to measure or understand the effectiveness of the advertising we use for our customers. Information about the performance of our service and your use of it, including frequency, dates, times of use and payment information.

Details of your visits to our website including but not limited to traffic data, location data and other communication data obtained.

ENVIRON PROPERTY SERVICES
Company Registration No: 08601905 Registered Office: 123 Munster Rd Fulham London SW6 6DH

25th May 2018

Our purposes for processing your personal data to enable us to carry out our obligations arising from contracts or jobs that we enter into with our customers and to provide the information, products and services necessary to provide and continually improve our services to our customers.

To contact you to confirm or change arrangements and/or appointment times. To send out account statements, invoices or service agreements either via email or post. To monitor and continually improve the efficiency and functionality of our services for all customers. For internal data analysis and statistical purposes. To measure or understand the effectiveness of the advertising for our business and to ensure its relevant.

In order to comply with our own legal obligations, e.g. health and safety Data controller and contact details For the purposes of relevant data protection legislation, we are controller of your personal data and as controller we use the personal data we hold about you in accordance with this privacy notice. If you need to contact us in connection with our processing of your personal data, you can contact us either by email at:

ricky@environps.co.uk or by post to:

ENVIRON PROPERTY SERVICES
123 Munster Rd Fulham London SW6 6DH

If you have any concerns or complaints regarding your personal data, please refer to the Information Commissioners Office or other relevant supervisory body. Please see https://ico.org.uk/concerns/ for how to do this.

Disclosure of your information

All personal information you provide to us will not be given to third parties unless we are required to do so by law

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Stars
I wanted to take a minute and thank you all for resolving the damp issue we had. Its so nice to come home and not see or smell the disaster that was there before. Just in time for Christmas which I would have to say you guys saved as we have family coming who had their flights already booked. A massive relief Thank you so much!! Would definitely recommend your team from initial contact to works completed. Great job.
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Stars
I chose to use Environ to deal with a damp wall, the whole process from beginning to end has been straightforward, well explained and they've managed to strike a pleasing balance between friendliness and professionalism. Everyone they sent over during the course of the work, as well as their office staff has been, nice helpful and accommodating. I hope not to need to use them again but if I do, I'll do so gladly!
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Stars
Came round to have a look at work required and actually realised it was all low level work. Explained and showed what was required. They can back about a week later (or thereabouts) to carry out the work which was done very quickly (about an hour if I recall). Because it took less time than was originally thought have not been charged for the materials so was very happy about that.
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